All services
01
goodbye dms, hello comments
The approach
Day-to-day community engagement that keeps a brand active, responsive, and actually… social. *gasp* Support includes managing conversations, proactively engaging with relevant audiences, maintaining brand voice, and flagging the insights and opps hiding in the comments.
What’s included
💬 Comment Management | Timely, thoughtful, on-brand responses 💬 Proactive Engagement | Joining relevant conversations beyond the brand’s own posts 💬 Brand Voice | Establishing and maintaining a consistent social personality 💬 Social Listening | Monitoring trends, conversations, audience sentiment, and recurring moments 💬 Community Insights | Sharing notable feedback and content opps